Careers at SBI
SBI is committed to providing a superior global payroll solution aimed at building lasting relationships with our clients by providing superior customer service. Our customer service staff will work to become Payroll Business Partners with our clients.Canadian Payroll Specialist
Description- Providing quality customer service to all clients.
- Contacting clients daily to obtain information for payroll production.
- Resolving all client questions and problems in a timely manner.
- Establishing payroll schedules with clients.
- Entering all payroll data necessary to process and meet clients' payroll schedules.
- Maintaining current knowledge of regulatory changes in payroll laws.
- Corresponding with federal, state, and local tax agencies on behalf of clients.
- Researching and resolving client and system issues.
- Maintaining a high rate of client retention through quality service.
- Participating in and conducting branch training sessions as needed.
- Maintain detailed records of client requests and correspondence.
- Candidate must have 3-5 years of hands on payroll experience in a customer service focused environment, with proven skills in data entry, customer service, and problem resolution.
- Candidates must have good verbal and writing skills.
- Experience using Oracle payroll desired but not required.
- Must have 3 years experience processing Canadian payroll.
Apply at jobs@sbipay.com